Frequently Asked Questions

Everything you need to know about shopping with CRONY

What are the standard shipping times for CRONY orders?

Most orders are processed within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international delivery can take between 7-14 business days depending on your location.

What is your return and exchange policy?

We offer a 30-day return window for all unused items in their original packaging. Simply contact our support team to initiate a return or exchange process.

How can I track my package after it has been shipped?

Once your order is dispatched, you will receive an automated email containing your tracking number and a link to the carrier's tracking portal.

Which payment methods do you accept?

CRONY accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

Does CRONY offer a warranty on its products?

Yes, all our products come with a standard 12-month manufacturer's warranty covering any defects in materials or workmanship under normal use.

Can I modify or cancel my order after it has been placed?

Orders can be modified or cancelled within 2 hours of placement. After this window, the order is sent to our fulfillment center and can no longer be changed.